QUALITY AND ENVIRONMENT POLICY
At CIMELSA, S.L., an installation company with 30 years of experience in the sector, our main objective is to provide our clients with secure services that they can trust, that comply with their requirements and fully meet their expectations.
At the same time, we commit ourselves to carry out this activity in a way that contributes positively to the environment, while obtaining protection for the environment, its customers and the general public, minimizing possible environmental impacts. The objective of this policy is to consolidate this reality, continually improving compliance and reinforcing the trust of our clients.
For this reason, for us Quality and Environmental protection consists of:
Know who our client is, what their expectations and needs are
Offer all the necessary equipment for optimal habitability
A service without errors and within the required period
Identify and Control all the environmental impacts that arise from the development of our activity.
By implementing a Quality and Environmental Management System according to the UNE-EN ISO 9001: 2015 and ISO 14001: 2015 CIMELSA, S.L. It aims to enhance everyone’s participation, continually improve the internal processes of the system, providing excellent service, increasing customer satisfaction and establishing measures for the prevention of possible environmental impacts, while also complying with all applicable legal and regulatory requirements. and others that the organization subscribes related to the environment.
In accordance with this policy, we establish Quality and Environmental Objectives at all levels, monitoring their degree of compliance so that we can measure our continuous improvement and the performance of our processes.
The Management of CIMELSA, S.L. periodically reviews the Management System, to ensure its continued suitability, adequacy and effectiveness. This review evaluates the opportunities for improving the system and processes, and detects the needs to make changes to the Quality and Environment system, including the Policy and objectives.
The Management of CIMELSA, S.L., recognizes that for the fulfillment of these objectives the full participation of all the collaborators of the Company is essential, joining its permanent commitment to improve their individual work, teamwork and total commitment to the objectives. general of our Company, respecting the Environment. Consistent with the responsibility assumed, it provides the necessary resources to comply with this policy, including its distribution to the people involved and to the general public.
Igualada, July 12, 2017